By purchasing a product and / or entering the Sugar St. Studio, you agree to be bound by this Terms & Conditions including any changes which may be made to the same without further notice . If Sugar St. Studio considers or suspects that you have violated or about to violate any terms and conditions ( including any changes made thereto ) , Sugar St. Studio has the right to refuse selling tickets to you and / or request you to leave Sugar St. Studio.
1. Please check carefully the date and time of your reservation before confirming and making a purchase.
2. Tickets sold through any channel are non-refundable and exchangeable at any chance .
3. You are entirely responsible for entering your details correctly on the Online Booking system.
4. No refunds will be issued if asked to leave .
5. Casting will be cancelled if you arrive later than 5 min after scheduled casting time.
6. Only a maximum group size of 4 is allowed.
7. Age under 13’s must be accompanied by an adult (16+ Years) during the experience.
8. Under no circumstances are children allowed to be alone in the experience.
9. Safety and well-being of all persons at the Studio will be at discretion of our staff.
10. Pets are not allowed to enter the Studio.
11. Smoking( including electronic cigarettes or any other smoking devices) within the Studio is strictly prohibited .
12. People under the influence of alcohol or drugs is rejected to enter.
13. No food or drinks are allowed to enter the Studio.
14. No phone and/ or any lightning device is allowed to get in the Studio.
15. Unauthorized photo-taking, audio and/or video is restrictedly forbidden inside the Studio. The Studio reserves the right to hand-over persons suspected of undertaking the above-mentioned unauthorized activities to law-enforcement officials.
16. Please be responsible for your own property. The studio will not be responsible for any damaged, lost or stolen items.
17. The Studio expects visitors not to disclose any details of the Studio directly or indirectly to the public.
18. Make sure the person you touch or hold is human. Please keep distance from the actors and actresses.
19. The Studio reserves the right of final decision and interpretation in the case of any dispute.
20. Enter at your own risk